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Bar Service Skills

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Liverpool City Region Combined Authority
Liverpool City Region Combined Authority
CO₂ prevented 1.065 kg

This badge recognises successful completion of the Bar Service Skills Bootcamp. 
This Level 2 Skills Bootcamp, Shake Start, prepares individuals for entry level bar and hospitality service roles across pubs, restaurants, hotels, and licensed venues within the Liverpool City Region. It supports unemployed individuals career changers and those in entry level roles by developing practical bar service skills, customer service, confidence, and responsible alcohol service behaviours aligned to employer needs and national occupational standards.  
Including basic classic cocktail knowledge, covering 8 popular and classic cocktails. 
Completed alongside reputable and recognised hospitality venues, the programme was designed with reputable and recognised hospitality venues. 
10 hours practical cocktail making to be familiar with bar tool. 

Skills
Listening
Speaking
Problem Solving
Staying Positive
Aiming High
Teamwork
Planning and Organising
Working with Others
Adapting
Learning and Investigating
Reading
Earning Criteria

To earn this badge, earners must; 
Demonstrate the ability to prepare and serve drinks to company standards. 
Deliver positive customer service work safely. 
Earners must complete 10 hours practical training at Barfection’s training centre. 
Complete 16 hours placement in a live venue. 
Complete City and Guilds beverage service level 2 (Bar pathway). 
Engage in work readiness activities designed to enhance employability skills, increase confidence, and support progression towards employment and career development. 

 

Guided learning hours
123

Qualifications:

Level 2 Certificate in Hospitality and Catering Principles (Beverage Service) | City and Guilds | 600/0848/9 | DC

Technical skills:

  • Operate and maintain specialist equipment safely and effectively
  • Apply industry-standard processes and working practices
  • Prepare and serve a range of alcoholic and non-alcoholic beverages to specification.
  • Apply responsible alcohol service and age-verification protocols (e.g., Challenge 25).
  • Process customer payments and operate EPOS systems accurately.
  • Execute pre-service bar setup and post-service close-down procedures.
  • Manage, rotate, and replenish bar stock efficiently.
  • Maintain hygienic working environments in line with food safety legislation.
  • Communicate effectively with patrons to build rapport and deliver excellent customer service.
  • Identify and resolve front-line customer queries or complaints.
  • Collaborate with colleagues to maintain service speed during peak periods.
  • Handle glassware safely and operate glass-washing equipment.

 

Additional information:

Where a qualification is awarded as part of a Skills Bootcamp, the digital badge should not be regarded as a substitute for the qualification itself. It remains the responsibility of the badge recipient to retain and present evidence of their qualification for applications, interviews, employment checks, or other verification purposes.

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Issue information
Completed on 22/07/2026
Expires on 05/08/2033
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